Do you have a toothache or a problem with your gums?
                    
                      
                        Yes
                        Toothache or gum problem
                       
                      
                        No
                        Toothache or gum problem
                       
                     
                   
                  
                    How old are you?
                    
                      
                        Less than 12 years
                        Less than 12 years
                       
                      
                        12 years or older
                        12 years or older
                       
                     
                   
                  
                    Are you male or female?
                    
                    
                      
                      
                        
                        
                          
                            - If you are transgender or nonbinary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
 
                            - If your symptoms aren’t related to those organs, you can choose the gender you identify with.
 
                            - If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
 
                          
                         
                       
                     
                   
                  
                    Do you have an injury to your mouth or teeth?
                    
                      
                        Yes
                        Injury to mouth or teeth
                       
                      
                        No
                        Injury to mouth or teeth
                       
                     
                   
                  
                    
                    In some cases, a heart attack may cause a strange feeling in part of the face, such as the jaw.
                    
                      
                        Yes
                        Symptoms of heart attack
                       
                      
                        No
                        Symptoms of heart attack
                       
                     
                   
                  
                  
                    How bad is the pain on a scale of 0 to 10, if 0 is no pain and 10 is the worst pain you can imagine?
                    
                    
                      
                        8 to 10: Severe pain
                        Severe pain
                       
                      
                        5 to 7: Moderate pain
                        Moderate pain
                       
                      
                        1 to 4: Mild pain
                        Mild pain
                       
                     
                   
                  
                    Has the pain lasted for more than 2 days?
                    
                      
                        Yes
                        Pain for more than 2 days
                       
                      
                        No
                        Pain for more than 2 days
                       
                     
                   
                  
                    Is the toothache disrupting your sleep or other activities?
                    
                      
                        Yes
                        Toothache is interfering with sleep or other activities
                       
                      
                        No
                        Toothache is interfering with sleep or other activities
                       
                     
                   
                  
                    Do you have swelling or pain in your face?
                    
                      
                        Yes
                        Swelling or pain in face
                       
                      
                        No
                        Swelling or pain in face
                       
                     
                   
                  
                    Do you think you may have a fever?
                    
                   
                  
                    Do you have diabetes, a 
weakened immune system, or any surgical hardware in the area?
 
                    "Hardware" in the facial area includes things like cochlear implants or any plates under the skin, such as those used if the bones in the face are broken.
                    
                      
                        Yes
                        Diabetes, immune problems, or surgical hardware in affected area
                       
                      
                        No
                        Diabetes, immune problems, or surgical hardware in affected area
                       
                     
                   
                  
                    Do you have problems with your gums?
                    
                   
                  
                    Do you have a red, swollen, painful bump on your gum next to a sore tooth?
                    
                      
                        Yes
                        Red, swollen, painful bump on gum next to a sore tooth
                       
                      
                        No
                        Red, swollen, painful bump on gum next to a sore tooth
                       
                     
                   
                  
                    Do you have new bleeding from your gums?
                    
                      
                        Yes
                        New bleeding from gums
                       
                      
                        No
                        New bleeding from gums
                       
                     
                   
                  
                    Do you take a medicine that affects the blood's ability to clot?
                    This may include blood thinners and nonsteroidal anti-inflammatory drugs (NSAIDs) such as aspirin and ibuprofen. These medicines can cause bleeding and can make it harder to control bleeding.
                    
                      
                        Yes
                        Takes medicine that affects blood's ability to clot
                       
                      
                        No
                        Takes medicine that affects blood's ability to clot
                       
                     
                   
                  
                    Are any of your teeth sensitive to heat, cold, sweet or sour things, or air?
                    
                      
                        Yes
                        Teeth sensitive to heat, cold, sweet or sour things, or air
                       
                      
                        No
                        Teeth sensitive to heat, cold, sweet or sour things, or air
                       
                     
                   
                  
                    Is the sensitivity problem moderate to severe?
                    
                      
                        Yes
                        Moderate to severe tooth sensitivity
                       
                      
                        No
                        Moderate to severe tooth sensitivity
                       
                     
                   
                  
                    Has the sensitivity problem lasted more than a week?
                    
                      
                        Yes
                        Tooth sensitivity for more than 1 week
                       
                      
                        No
                        Tooth sensitivity for more than 1 week
                       
                     
                   
                  
                    Do you think that a 
medicine could be causing the problem?
 
                    
                      
                        Yes
                        Medicine may be causing tooth or gum problem
                       
                      
                        No
                        Medicine may be causing tooth or gum problem
                       
                     
                   
                  
                    Are dentures or any other type of dental device (like a crown or filling, for instance) causing pain or discomfort?
                    
                      
                        Yes
                        Discomfort from dentures or other dental appliance
                       
                      
                        No
                        Discomfort from dentures or other dental appliance
                       
                     
                   
                  
                    Have you had a toothache or gum problems for more than 2 weeks?
                    
                      
                        Yes
                        Toothache or gum problems for more than 2 weeks
                       
                      
                        No
                        Toothache or gum problems for more than 2 weeks
                       
                     
                   
                  
                    Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
                    
                      - 
                        Your age. Babies and older adults tend to get sicker quicker.
 
                      - 
                        Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
 
                      - 
                        Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, herbal remedies, or supplements can cause symptoms or make them worse.
 
                      - 
                        Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
 
                      - 
                        Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
 
                    
                   
                  
                    Try Home Treatment
                    
                      You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
                     
                    
                      
                        - Try home treatment to relieve the symptoms.
 
                        - Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
 
                      
                     
                    
                   
                  
                    Pain in adults and older children
                    
                      - 
                        Severe pain (8 to 10): The pain is so bad that you can't stand it for more than a few hours, can't sleep, and can't do anything else except focus on the pain.
 
                      - 
                        Moderate pain (5 to 7): The pain is bad enough to disrupt your normal activities and your sleep, but you can tolerate it for hours or days. Moderate can also mean pain that comes and goes even if it's severe when it's there.
 
                      - 
                        Mild pain (1 to 4): You notice the pain, but it is not bad enough to disrupt your sleep or activities.
 
                    
                   
                  
                    Pain in children under 3 years
                    It can be hard to tell how much pain a baby or toddler is in.
                    
                      - 
                        Severe pain (8 to 10): The pain is so bad that the baby cannot sleep, cannot get comfortable, and cries constantly no matter what you do. The baby may kick, make fists, or grimace.
 
                      - 
                        Moderate pain (5 to 7): The baby is very fussy, clings to you a lot, and may have trouble sleeping but responds when you try to comfort him or her.
 
                      - 
                        Mild pain (1 to 4): The baby is a little fussy and clings to you a little but responds when you try to comfort him or her.
 
                    
                   
                  
                    Many prescription and nonprescription medicines can cause mouth problems. A few examples are:
                    
                      - Antibiotics.
 
                      - Some seizure medicines.
 
                      - Medicines used to treat cancer (chemotherapy).
 
                      - Steroid medicines.
 
                      - Medicines used after organ transplant.
 
                    
                   
                  
                    Certain health conditions and medicines weaken the immune system's ability to fight off infection and illness. Some examples in adults are:
                    
                      - Diseases such as diabetes, cancer, heart disease, and HIV/AIDS.
 
                      - Long-term alcohol and drug problems.
 
                      - Steroid medicines, which may be used to treat a variety of conditions.
 
                      - Chemotherapy and radiation therapy for cancer.
 
                      - Other medicines used to treat autoimmune disease.
 
                      - Medicines taken after organ transplant.
 
                      - Not having a spleen.
 
                    
                   
                  
                    
                      Symptoms of a heart attack may include:
                    
                      - Chest pain or pressure, or a strange feeling in the chest.
 
                      - Sweating.
 
                      - Shortness of breath.
 
                      - Nausea or vomiting.
 
                      - Pain, pressure, or a strange feeling in the back, neck, jaw, or upper belly, or in one or both shoulders or arms.
 
                      - Lightheadedness or sudden weakness.
 
                      - A fast or irregular heartbeat.
 
                    
                    For men and women, the most common symptom is chest pain or pressure. But women are somewhat more likely than men to have other symptoms like shortness of breath, tiredness, nausea, and back or jaw pain. 
                   
                  
                    Seek Care Today
                    
                      Based on your answers, you may need care soon. The problem probably will not get better without medical care.
                     
                    
                      
                        - Call your dentist or telehealth provider today to discuss the symptoms and arrange for care. 
 
                        - If you cannot reach your dentist or telehealth provider or you don't have one, seek care today. 
 
                        - If it is evening, watch the symptoms and seek care in the morning. 
 
                        - If the symptoms get worse, seek care sooner. 
 
                      
                      
                        Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits.
                     
                    
                   
                  
                    Seek Care Today
                    
                      Based on your answers, you may need care soon. The problem probably will not get better without medical care.
                     
                    
                      
                        - Call your doctor or telehealth provider today to discuss the symptoms and arrange for care. 
 
                        - If you cannot reach your doctor or telehealth provider or you don't have one, seek care today. 
 
                        - If it is evening, watch the symptoms and seek care in the morning. 
 
                        - If the symptoms get worse, seek care sooner. 
 
                      
                      
                        What are your options for medical care?
                      
                      Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you. 
                      
                        - 
                          Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits. 
 
                        - 
                          Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem. 
 
                        - 
                          Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet. 
 
                      
                     
                    
                   
                  
                    Make an Appointment
                    
                      Based on your answers, the problem may not improve without medical care.
                     
                    
                      
                        - Make an appointment to see your dentist in the next 1 to 2 weeks, or contact your telehealth provider. 
 
                        - If appropriate, try home treatment while you are waiting for the appointment. 
 
                        - If symptoms get worse or you have any concerns, call your dentist or telehealth provider. You may need care sooner. 
 
                      
                      
                        Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits.
                     
                    
                   
                  
                    Seek Care Now
                    
                      Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
                     
                    
                      
                        - Call your dentist now to discuss the symptoms and arrange for care.
 
                        - If you cannot reach your dentist or you don't have one, seek care in the next hour.
 
                      
                     
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                     
                    
                      After you call 911, the operator may tell you to chew 1 adult-strength (325 mg) or 2 to 4 low-dose (81 mg) aspirin. Wait for an ambulance. Do not try to drive yourself.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  Mouth and Dental Injuries